1 Reply Latest reply on Jan 18, 2018 7:20 AM by Chris Dupont

    Session status misaligned

    Damien Pyne

      While reviewing some of our conflicts, I noticed the session status in session manager doesnt align with the status in the history.


      Has anyone ever seen this, or know how/why this could have occured.


        • Re: Session status misaligned
          Chris Dupont

          Hi Damien,

          I have similar issues in the environment I have here for Designer material, and the root cause is customizations/processes that change the status of the object without going through the ArcFM framework. If a user runs a task that changes the state via the standard Process Framework, the history with be updated. But if the state is updated through custom or direct means (i.e. by just going into the database and running a simple SQL update), it will usually bypass the mechanisms that the History tab needs to capture that action. (I say usually, becuase it is possible to make customizations that update that table).


          Is the workflow that would move a session from 'To Delete' back to 'Edits in Progress' a manual one done by the user? Or is there a customization or process that updates this state 'behind the scenes'?