I'm not sure if this will help, since I have not used ArcMap 10.0 is quite some while, I believe ESRI had implemented the 'new' snapping toolbar at this version; anyways, here you go:
Check to see that your user is using the Classic snapping. here's a link to help you check on this:
Another thing I found handy is to dock the 'Use Snapping' button. this basically toggles on/off all snapping. When things get a bit if I try toggling the button and it usually corrects the issue.
If your user has enabled the new snapping, and trying to use the classic (check) snapping, things get a bit confused I've found.
You may also find the following information useful although this was written post-9.2.
What actual version of ArcFM Desktop 10.0 are you running? And what is your ArcGIS Desktop version? You can see the full version number (last column is version) from Windows Control Panel >Programs and Features. I am also curious what the snapping behavior is if you use sessions or versioned created with that particular system. If other ArcFM clients are using this mixture of 9.2 sessions with 10.0 I would also be concerned with the possible stability and functionality of ArcFM beyond just snapping.
- Terri Harris
ArcFM 9.2, and ArcMap 10.0. I´ve tested on another machines, other than the user complaining the problem. Seems to be a specific machine user problem because I could not reproduce the issue. Soon I will be side by side with the user and I will feedback the experience, using all help received from exchange users. Thanks a lot.
First of all, I'd like to thank everybody who send your opinions. I have learned a lot with your help. The problem was fixed after a maintainace made by the IT team, because there were other problems at that machine. I have no clue about the real cause. On all the others desktops I could not simulate the problem to get a more conclusive cause for the problem. So, no more problem with snapping, no problem to research. Best regards. I appreciate your collaboration. Terri Harris Stephen Pursley Ed Juarbe