12 Replies Latest reply on Jan 6, 2017 2:04 PM by tharris

    Back Port Not Connected?

    Jon Hradsky

      I am trying to create a connection from my fiber cable to a device. I have a single blue strand connected as follows:

       

      DevPort => FrontPort

      BackPort => Fiber Cable

       

      When I try to run a fiber trace, I get an error telling me that BackPort had nothing connected to it. As far as I can tell, it isn't possible to connect the FrontPort to the BackPort (if they are connected to other things) because it is assumed a FrontPort connects to a BackPort. Am I missing something? I should also mention that the fiber cable is connected as shown above on both ends; it runs from a device to a device.

       

      Thanks!

        • Re: Back Port Not Connected?

          Hello Jon,

           

          I suspect the implied connections may not be configured quite right. I would check the following, including possible typos on model names. There are (object) model names assigned to the whole object like F_BackSidePort. There are also field model names assigned to specific fields.

           

          F_BacksidePort

          assign model name SUPPORTSSELFCONNECTION

          assign model name FIBERIMPLIEDCONNECTIONDESTINATION

          assign field model name FIBERIMPLIEDCONNECTIONSOURCEGUID

          assign field model name FIBERIMPLIEDALIGNMENT to PortNumber field

           

          F_FrontSidePort

          assign model name SUPPORTSSELFCONNECTION

          assign model name FIBERIMPLIEDCONNECTIONSOURCE

          assign field model name FIBERIMPLIEDALIGNMENT to PortNumber field

           

          I find screenshots helpful, here is how it looks in our sample Minerville data in ArcCatalog, Model Names tab. If you don't use ArcFM Designer ignore DESIGNUNIT or DESIGNID.

           

          F_BackSidePort

           

          F_FRONTSIDEPORT

           

           

           

          I hope this is helpful.

           

          - Terri Harris, ArcFM Support

          • Re: Back Port Not Connected?

            Hi Jon,

             

            I have created case 43392 for this issue. Let me know if you have any trouble finding or replying to the case itself.