After you click on the splice point and receive the Pop up message. Do you have any corresponding errors in the miner event log?
Oh boy, these are fun...
You can try and dissect this through the data tables, but that is NOT easy at all. And this type of stuff can occur if someone isn't careful with how they handle editing of the fiber data (say, for example, deleting a row out of one of the related tables).
Here's the quickest way to fix this and I'm assuming you're on at least 10.2.1 and configured for Fiber Circuit Headers:
- Go to the splices on either side of this bad splice.
- Using Connection Manager at the "good" splices, disconnect the fibers that lead to the bad splice.
- Split the disconnected fiber cable features somewhere away from the good splices and delete the short sections going to said good splices.
- Make note of what the attributes are of the two fiber lines, because you're going to redraw them (Send to Targets does NOT work with the related tables in Fiber Manager).
- Also make note of the attributes of the "bad" splice enclosure, because you're going to redraw that as well.
- Delete the old splice and set a new one but do NOT have to snap into the "old" fiber cables
- Using the "old" fiber cables, snap into the "good" splices and trace over our new fiber cables to the new splice.
- Using Connection Manager, re-connect everything (10.2.1 will auto-rebuild the circuits if you're configured for it)
- Delete your old fiber cables.
Yeah...it's not pretty. But trying to figure out where the geometry may have gone bad or a data row got messed up takes forever.
Have you double checked the geometry? I've done what David suggests as well but breaking and rebuilding the geometric network could save you a headache.
Checking the geometry showed two small issues on another island. But not the fibers in question.
I wound up replacing the two runs - basically what David (Miller) outlined above without breaking the existing ill fibers.