0 Replies Latest reply on Jul 18, 2016 4:03 PM by Ryan Miller

    Rx Prediction Settings with AMI Devices

    Ryan Miller

      We are at the Responder 10.2.1b release and are thinking about incorporating AMI device reads into Responder.  The current idea is that any "dead" AMI device will send a "call" into our existing custom Responder-IVR integration. Basically creating a "call" in Responder with attributes that allows Dispatchers to know it's an AMI outage.  Anyways, as we were discussing this we were curious to know if there's any Responder users out there that also incorporate AMI reads, and if so, do you have any Prediction Setting changes or thresholds that you've modified to account for AMI outages/calls?


      Any suggested baseline prediction thresholds to begin testing with?