1 Reply Latest reply on Dec 9, 2015 12:49 PM by Tim Szekely

    Circuit Manager creation error

    Chuck Fauser

      I'm attempting to create our first circuit but I'm running into this error:

      "Create new Circuit 12th and Mission to Lancaster and State Oragne1: An

      unexpected failure occurred.

      Invalid column value [FIBERCIRCUITGRAPH]"

       

      Any ideas on how I might resolve it?

      Capture.PNG

        • Re: Circuit Manager creation error
          Tim Szekely

          Hello Chuck,

           

          Some kind of data constraint on that column most likely.  I've seen this when the field was created with the default size for text fields, instead of our recommended size of 2000.  In some networks, the size of this field might even need to be larger to accommodate the entire circuit graph.

           

          I would verify the size of the CIRCUITGRAPH field in the database; if that's not the problem, I can take a more detailed look into this if you can submit a support ticket on the problem.  Let me know if you need any help in getting set up to do that.

           

          Tim