3 Replies Latest reply on Sep 22, 2015 8:08 AM by Nicholas Wanke

    When you delete an incident in Archive, you lose all the calls associated with the incident. Is there a way to copy the calls and insert them into a newly created incident (either in Archive or RX)

    Jack Jacoby

      We find that sometimes we have to redo an incident to after the fact as the information outage information is not correct. When we delete the existing archived incident, the calls/hazards associated with the archived incident are also deleted.