3 Replies Latest reply on Jun 18, 2015 8:08 AM by Ryan Miller

    Does anybody have trouble getting Default Printer settings to stay configured with 10.2.1a Designer Staking Reports or Work Order Reports?

    Ryan Miller

      We use Citrix XenApp 6.5 and the default printers need to be reset each time instead of staying with the user's profile.

       

      We've tried several solutions

      1. Deleting and recreating user's Citrix Profile

      2. Removing unnecessary printers mapped from local workstation

      3. Setting single default printer locally in Control Panel, in main ArcGIS Print menu, and in Designer reports

       

      Once user logs out and logs back into Designer though the default printer for Reports is no longer listed as the default.