0 Replies Latest reply on Feb 2, 2015 4:28 PM by Cory Williams

    Graphics Button "Black Pane" and crash

    Cory Williams

      Hi All,

      has anyone had any issues with the graphics button in ArcMap, when a user clicks on it, the ToC pane turns black and then ArcMap crashes?

       

      I've tried re-installed ArcMap, ArcFM and .Net Framework 3.5.

       

      User is running ArcFM 10.2.1 Patch 635.

       

      Unfortunately the Miner event log doesn't provide much assistance as it only shows:


      2015-01-29 11:41:09,959 [1] INFO  Miner.ApplicationMetrics.AppConfigReader [(null)] - Config file path: C:\Program Files (x86)\Miner and Miner\Miner.ApplicationMetrics.dll.config

      {log4net:HostName=AMCOM-00717-WS, LoggingAssemblyFileVersion=10.20.0.265}

       

      2015-01-29 11:41:09,975 [1] INFO  Miner.ApplicationMetrics.AppMetrics [(null)] - ApplicationMetrics is ENABLED

      {log4net:HostName=AMCOM-00717-WS, LoggingAssemblyFileVersion=10.20.0.265}

       

      Any suggestions?

       

      Cheers,

       

      Cory