Jim this is likely an installation issue either with ArcFM or the VBA Compatibility components from ESRI. I would first ensure VBA is installed properly. Make sure this installation is run as an administrator. After this I would perform an uninstall-install of just the ArcFM Components.
Hopefully this helps.
I look forward to hearing your results. Let me know if you have any questions.
Thanks for the info. That gave me an idea for where to look.
First off, this issue is happening with ArcFM Desktop 10.2.1a or ArcFM Viewer for ArcGIS Engine when the operating system is XP based. (i.e. either Windows XP or WinServer 2003).
During the Windows XP install of ArcFM Viewer for ArcGIS engine SU – a warning appears regarding the C:\windows\system32\comcat.dll. The reinstall does not fix the issue.
Further investigation reveals that just trying to run ‘Process Manager’ results in a dialog box “ProcessManager::.CheckoutLicense AutomationError Invalid Pointer”.
Does anybody run ArcFM 10.2.1a on a XP based operating system? Should it work? Is there a workaround I can use temporarily?
Thanks for any info.
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Jim just so you are aware:
10.2.1a is not supported on XP and has never been tested. This is due to Microsoft dropping support for XP. I would suggest upgrading to Windows 7 if at all possible as you will continue to run into issues as time progresses.
I'm not sure if Jim ever solved his problem here or not, but I was working with a client this morning and we saw this same UBER Tool when trying to run Session Manager on his machine. He is running Windows 7 64 bit. Just thought I would throw that out there as an FYI.
Hey Chris, thought I would have seen you at Link 2015 this year.
That is the first case where it was a Windows 7 OS, I've seen this twice now only on Windows 2008 Servers, Check that the service packs are installed, one of these cases didn't have SP1 installed, once that was installed the Uber Tool went away. The other case I am waiting to hear from them about re registering these 4 ocx files. In the SysWOW64 folder.
Let me know if this helps.
Dan Loegel - Customer Support
Hello Jim Kyle. After reading this thread it appears the correct answer for your question may have been provided. James Wright indirectly referred to our supported versions, and you can locate that page for 10.2.1a here: GIS - Supported Versions - 10.2.1a - 10.2.1c ArcFM Desktop, Designer, Designer Express, Network Adapter, Fiber Manager, Conduit Manager, License Manager, and Object Reader for Desktop. Notice there that Windows Server 2008 R2 64-bit is the oldest server operating system that we have certified the 10.2.1a version of our products to run on.
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