The service location will trace.
I can now create the fault on the service location ... but the "# Cust" is zero.
The issue with the error seems to have been fixed and was a data issue.
However, the initial issue of not being able to create a fault for a specific address is still at issue.
The fault is being created for the service location, but the "# Cust" is zero.
When I look in the rx_customers table, I cannot find the address.
The address count in the rx_customers table is about 2000 more than in the ServiceLocation feature class.
I am not sure what the relationship is between the rx_customers table and the "# Cust" in the Responder incident, but this service location needs to be counted as a customer for this incident.
This has been fixed.
The customers were not synced with our add database.
The sync fixed the problem.