Welcome to The Wire
An e-newsletter designed to keep you up-to-date on ArcFM™ solutions and GIS trends, issues, and ideas that are important to busy utility and telecom professionals.
- Link 2017 Recap
- ArcFM Technology Update: Get a Closer Look at What’s New and What’s Coming!
- A Recipe for Preparing for the Utility Network
- Protecting Your ArcFM Solution
- Webinar Round-Up: AcFM Web and ArcFM Mobile
- If You Haven’t Joined us on LinkedIn, You’re Missing Out!
- Tips and Tricks: Troubleshooting Connectivity
- Upcoming Events
In this issue...
Link 2017 Recap
Link 2017 was filled with new tracks and more helpful sessions this year, and you responded: More than 250 customers and partners from around the world attended Link and learned how to transform their visions into reality! Thank you to everyone for the great discussions, thoughtful questions and meaningful networking.
This year we added the all-new Partner Track and Training Track, and they proved to be successful and valuable. The Partner Track facilitated more ideas and engagement with our trusted partners, and the Training Track gave Link participants more in-depth training on ArcFM Solutions.
ArcFM Web and ArcFM Mobile were two of the hottest topics at this year’s Link conference, and sessions were packed with attendees ready to learn the latest. Here are just a few of those sessions:
- In Enabling WebGIS Users with ArcFM Web, Southern Company shared its ArcFM Web journey. From the business case through implementation and outcomes, attendees learned about the features and tools that helped Southern succeed.
- Attendees at ArcFM Web: What’s New and Getting the Most Out of It learned how to maximize ArcFM Web capabilities, including tracing, workflows, reporting, charting and instant search. Session leaders demonstrated how ArcFM Web plugs into the ArcGIS Platform and uses Portal content and configuration settings for ArcGIS.
- Truckee Donner PUD led Expanding the Power of GIS Across your Organization, and shared its experience using ArcFM Web to empower employees; enable field teams to access information for better decision making; create custom workflow tools; and more.
- In Enabling your business with Utility Scale ArcFM Mobile, Southern Company shared its diverse experiences with ArcFM Mobile, as well as a demo of ArcFM Mobile for Windows and iPad.
- The in-depth session Better ROI with ArcFM Mobile outlined the move forward from Engine Viewer and discussed the architecture and demonstrations of Online Viewer, Offline Viewer and Redlining.
The presentations above and more can be found on exchange.
The engaging keynote speaker, Stacy Allison was another highlight. The first American woman to summit Mt Everest, Allison delivered powerful and relevant messages about turning vision into reality.
In addition to the sessions, the Marketplace delivered more resources and expertise than ever this year, giving attendees first-hand experience with our latest solutions and products. And as always, the networking opportunities – both formal and fun – were just as valuable as the sessions! From beer and bowling to snowshoeing and skiing, important connections were made at this year’s Link conference!
Thank you to everyone who made Link 2017 one of the most of informative, hands-on and relevant events in the GIS industry! Don’t forget to check out exchange for all the presentations from Link 2017!
ArcFM Technology Update: Get a Closer Look at What’s New and What’s Coming!
The Technology Update at Link 2017 was a comprehensive look into the new enhancements and capabilities of ArcFM Solutions, along with how the ArcFM XI Series will give you more power, control and efficiency as you prepare for the future.
ArcFM 10.2.1c has added enhancements and greater stability, from big improvements to Designer Express to additional Responder capabilities and much more. This summer, we’ll release ArcFM 10.2.1d. This will include four additions to the attribute editor to help you be more productive; support for multiple input devices in Fiber Manager; +1 prediction in Responder; and more enhancements to Designer.
Moving forward, we are working on the next generation of ArCM – the ArcFM XI Series – and building new maps and apps for Esri’s system of engagement. The ArcFM XI Series ecosystem is a collection of applications that work together to help you finish jobs more efficiently.
- Designer XI is a focused application for the designers and engineers. It’s a simple application that works connected or disconnected and helps you get new designs completed extremely fast.
- ArcFM Mobile XI is simple app focused on the needs of field crews. Also working connected or disconnected, it allows construction teams to view designs and redline them with construction as-built information.
- ArcFM Editor XI is focused on the GIS Editors and seamlessly works with information coming in from Designer XI and ArcFM Mobile so that designs can be commissioned and redlines processed as efficiently as possible.
These applications work together and seamlessly pass information to one another making it easy to pass a map correction that was identified in the field to the GIS Editor in the office. Show redlines in ArcFM Mobile showing up in ArcFM Web.
The ArcFM XI ecosystem makes your organization more efficient by better support for disconnected workflows, improved performance and the ability to collaborate on information and pass it through your organizations workflow.
It increases collaboration by getting rid of paper and allowing field crews to make map corrections or field notes digitally and then pass them to the office. Or it allows a Designer to share a design with others in their organization so they can contribute information and pass it on. This increased collaboration helps to breakdown siloes and ensures everybody is working together.
And at the end of the day this ArcFM XI Ecosystem helps you to get service to your customers even faster which improves customer satisfaction and profitability for your business.
The ArcFM XI Ecosystem is being architected in a way so that it works with existing technology but also supports future technology. This enables utilities to move at their own pace and adopt the Web-GIS pattern or Utility Network when they are ready but allows them to also take advantage of new applications such as Designer XI or ArcFM Web today and use them with what they have.
Our goal is to help solve problems for utilities. We provide the premier utility GIS solution in the world and are continuing to evolve our products to better address the challenges you are facing today and in the future. The next evolution of our technology is the ArcFM XI Ecosystem.
A Recipe for Preparing for the Utility Network
As I’m sure you’ve heard, the Utility Network is on the horizon and will enable utilities to improve their business in different ways via a more modern architecture. At this point you’re probably looking for more information about what it will take to get there. Well, the data and underlying network model is just one part of the equation, and there are many other factors to consider as part of the decision to move to a this new technology – so let’s review a quick checklist for getting there.
What about ArcGIS Pro? Have you tried the new professional desktop application from Esri? How do you like the new ribbon-based user interface? The first consumer of the Utility Network is ArcGIS Pro and it will be required for consuming and editing the Utility Network at the first release. What are your plans to get acquainted with ArcGIS Pro?
What about the reports that you have that people generate either ad-hoc or for regulatory purposes? What about the customizations that you’ve built over the years in Desktop, Web or Mobile? What about that custom locator tool that your users utilize on a daily basis and would absolutely die without? Where will these items reside in the new environment? Do I still need them? Are they now part of the out-of-the-box experience, or do gaps remain that will require you to rebuild them?
Data quality and validity is also a critical part of the equation. Most utility customers have custom autoupdaters in place that automate business processes and ensure GIS data completeness and accuracy. There’s a new scripting language called Arcade (https://developers.arcgis.com/arcade/) which will be used to write cross-platform Attribute Rules on the Utility Network and is the replacement for the autoupdater framework as it is today. How do those critical custom autoupdaters that you have convert to this new language? Will they migrate automatically? Do I need to rewrite them? Do I still need them? Who can help me with this?
What about the systems that are integrated to GIS? Think about how many of your other mission critical systems rely on GIS data to operate – Customer Information (CIS), Work Management (WMS), Outage Management (OMS), Engineering Analysis (EA), Document Management Systems, Advanced Distribution Management Systems (ADMS) and many others. These systems have integrations built against your GIS data model as it exists today and rely on the data being accurate and ready for consumption as-is.
Every single one of these items and applications will need to be revisited and perhaps even rebuilt as part of the migration to the Utility Network. That’s not exaggerating – it’s simply the reality of moving to this modern platform.
Here at Schneider Electric we understand the utility and telecom business, and we aim to help you move at your own pace to this new network model through a phased approach. It’s unrealistic to think that you’ll be able to (or need to) reconstruct every GIS-based integration, customization and report while retraining all of your users in a single project. Well, the ArcFM Solution XI Series is your answer.
Does your organization need a new mobile application to more easily get data out to your crews? What about a new design tool that can be used in the field? Or a new web experience that’s based on HTML5 and can be used on any device? The ArcFM Solution XI Series allows you to adopt new technology now that works with what you have today, the Geometric Network, but prepares you for the future by also supporting the new Utility Network model when you’re ready to adopt it.
Interested in learning more about the ArcFM Solution XI Series? Reach out to your Schneider Electric Account Manager or visit exchangeArcFM Solution XI Series
Protecting Your ArcFM Solution
Your ArcFM investment is the backbone of your work processes. As geographic information extends to more systems throughout an enterprise, many utilities are seeking a higher level of support to ensure optimal operations.
Protect your investment with our extended support and maintenance (ESM) program. By giving you premium support and access to our expert resources, you maximize the benefits of your ArcFM suite. With ESM, you get faster, streamlined access to our support and professional services teams through a single point of contact, called a technical account manager (TAM).
As part of the service, your TAM will:
- Work directly with our team of software engineers, database administrators, solution architects, and application experts on your behalf
- Act as your technical support advocate
- Coordinate management and resolution of technical issues
- Serve as your liaison to our team of experts
- Provide regular incident status updates
- Produce quarterly service reports
- Proactively share information regarding software and service updates
The ESM program can be tailored to meet your unique needs or enhanced with optional services, helping to ensure your organization’s success.
For more information, or to add our extended support and maintenance program to your services suite, contact your strategic account manager.
Webinar Round-Up: AcFM Web and ArcFM Mobile
It’s an understatement to say there are a lot of questions, updates and news around ArcFM Web and ArcFM Mobile. We’ve been covering key topics in depth with a series of webinars, all of which are recorded and posted on exchange for you to view on your own time.
Making the Move to ArcFM: Moving from Silverlight to ArcFM Web
Most browsers don’t support Silverlight anymore, which means you’ll need to make the move to HTML5. Learn how to plan your transition, including steps for evaluating existing apps; app delivery strategy; migrating critical Silverlight apps to HTML5; rolling out ArcFM Web to your users and change management; and more!
What’s New? ArcFM Mobile and ArcFM Web
Learn the latest capabilities from our recent releases of ArcFM Web 4.6.2 and ArcFM Mobile 3.1 for Windows. We cover what’s new; how it benefits your work more efficient and accurate; a product comparison; and of course, participants’ questions!
Making the move to ArcFM Web: Transforming ArcFM Silverlight to ArcFM Web
Get a better understanding of how ArcFM Web matches Silverlight and what it will take to transform Silverlight to ArcFM Web. We discuss and provide demos covering the anatomy of ArcFM Web and the available tools and options for transforming your viewer; enhancing ArcFM Web usability; and the mechanics of ArcFM Web.
Making the move to ArcFM Web: Implementation Best Practices
What does implementing ArcFM Web look like? How long does it take? What are best practices for overcoming issues? Get an in-depth, end-to-end understanding of what you can expect when implementing ArcFM Web.
View all the webinars on exchange.
If You Haven’t Joined us on LinkedIn, You’re Missing Out!
Our exclusive GIS LinkedIn group is made up of utility and communication professionals who want to know the latest in ArcFM news and updates, connect with others in the industry and get tips on everything the ArcFM Solution can do for their business.
Request to join the Schneider Electric Geospatial Group today to stay on top of what’s important in ArcFM and tap into the minds of your industry peers!
Tips and Tricks: Troubleshooting Connectivity
In the last issue of Tips and Tricks, we looked at ways to troubleshoot network traces. This assumes that your features are properly connected and able to be traced – but what if they’re not? This month, we’ll give you several recommendations for ensuring your network is connected properly.
For instance, check that the feature's connection to the network is recognized by ArcFM. All gas, water, and Feeder Manager 1 users need to do some follow-up steps to trigger ArcFM analysis after an existing feature is connected or re-connected to the network. (Feeder Manager 2 users don’t need to test this because Feeder Manager 2 automatically adjusts to the network's current physical connectivity).
First, you will need to drag the ArcFM Connect and ArcFM Disconnect buttons from the Customize menu, Customize Mode dialog onto a toolbar:
- In the Customize dialog, Commands tab, start by clicking a button, e.g. ArcFM Connect.
- Click and drag that button onto a toolbar.
To fix ArcFM connectivity after snapping the problem feature to the network:
- Select the problem feature
- Click ArcFM Disconnect first
- Then click ArcFM Connect
Test ArcFM connectivity by running an ArcFM trace starting from the problem feature. If the trace works, the problem is fixed.
If the trace doesn’t work or you need more ideas for identifying and solving connectivity problems, get the full list of troubleshooting tips here!
Esri User Conference
July 10 – 14, 2017
San Diego, CA
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The Wire •April 2017• Schneider Electric