Solution - ArcFM Mobile - Error: "Organization not found or not authorized to use this app" upon ArcFM Mobile Login.

Version 4

    Behavior

     

    In ArcFM Mobile for Windows, ArcFM Mobile Tools for ArcGIS, Redlining Tools for ArcGIS and ArcFM Mobile Tools for Excel, an error message appears when you try to log in to your organization:

    "Organization not found or not authorized to use this app"

     

    Cause

     

    The problem could be caused by the core installation of ArcFM Desktop 10.2.1b, build 1854 only, on the same machine.

     

    Solution

     

    Upgrade to any patch or service pack for 10.2.1b, or install a newer version of ArcFM Desktop, here: GIS Downloads.