Solution - Responder - CreateInstance error when loading Responder Web's Switch Order Request map

Version 1

    Behavior


    When loading the mapping service of Responder's Switch Order Request form, an error similar to the following is thrown:

     


    Cause

     

    Responder Web's Switch Order Request mapping functionality requires at least one device in the mapping service to have the RXINCIDENTDEVICE and RXINCIDENTFEATURE feature class model names assigned with visible ObjectID and Facility fields.

     

    Solution

     

    Ensure that at least one feature class with RXINCIDENTDEVICE and one with RXINCIDENTFEATURE are present in the map service's layers. Both of these model names can be assigned to the same feature class, if necessary.