Schneider Electric Infrastructure Support Services

Version 6

    A message to our clients and partners:


    Our obsession is providing world class technical support services that make your life easier. Our goal is to consistently exceed your expectations of our technical support services. To achieve this goal, we have established a talented and committed team of product experts with a passion for true customer service. Whether we are serving you through our Standard Support, our Priority or Premium Support Contracts (summarized below), our constant focus is on making you want to tell every utility in the world how successful you have been with our products and services.

    Contract Offer Descriptions (support explained).PNGPlease explore this Infrastructure Support space and take advantage of all of the valuable resources that are at your disposal. Ask questions, engage, interact, and give your perspective.

    The success of exchange depends on the open, honest, expert collaboration of all of our employees, clients, partners and prospects. While every single member of our Customer Support team is chartered with ensuring your concerns are addressed and you get maximum value out of this community, you are also more than welcome to contact me directly anytime with any and all questions, issues or suggestions. I will either get you the information you need or put you in touch with the right person. Your feedback is critical to our success.


    Thank you for being a customer. We are flattered that you've chosen us. All of us at Schneider Electric are committed to making it a valuable, life-long partnership.




    Bruce Ford

    Manager of Infrastructure Customer Support Services

    Schneider Electric