Presentation - Link 2014 - Responder 2: The Dispatchers Strike Back

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    Last April, Lincoln Electric System (LES) went into production with the Responder Outage Management System (OMS). This session offers an update that highlights the lessons learned during the first year of operation and how the dispatchers are firmly in the driver's seat when it comes to Responder. Join us to find out what worked well and what LES would have approached differently.


    Madelyn Knipp, David Miller