Solution - Responder - Feeder ID and Substation Are Blank in the Add Switching Operation Form

Version 9

    Behavior

     

    With Feeder Manager 2 (FM2) implemented, adding devices on the Create and Add Switch Operation forms will have the FeederID and the Substation fields displaying as blank.

     

    Cause

     

    In prior versions, these values were collected by looking at the feature itself so it could be retrieved without any performance hit in the network.  With FM2, we have to initiate a trace to collect this information which may degrade performance.

     

    Solution

     

    These values did not reflect the actual system state of the network.  It was decided to leave these values blank to maintain Responder performance.  Please contact Customer Support if you feel these values would be beneficial to your organization and we can revisit this issue.