Did you recently get a new PC?
Have you recently had to replace the Windows XP machine running Internet Explorer 8 or 9 32 bit version used to configure the SAGE RTUs with one running a newer versions of Windows or Internet Explorer?
If so, updates and instructions on how to configure your existing or new PC and RTUs to work with the new versions of the Microsoft programs are available.
If you still have your old Windows XP machine, hang on to it if you can until you update the firmware or GUI in your RTUs before giving it up. If you do not have the firmware or GUI updates in the RTU before switching to the newer versions of Internet Explorer, the Up/Download function of the firmware may not function reliably and you will have to use FTP to move files on and off the RTU.
Don't wait to do this in the field, as it may require some help from your IT folks to configure your PC.
Hook up your spare RTU in a convenient place, connect to the web and download the following updates and documents to get started:
If you have any of these RTU models running C3413-500-001YZ firmware, SAGE 1310, 1330, 1350, 2300, 3030, 3103, get the following file from the SAGE RTU Downloads page:
C3413-500-001F0_PB_Update_Files.zip - contains updates to the GUI web pages for this version of application.
If you have any of these RTU models running C3414-500-001YZ firmware, SAGE 1410, 1430, 1450, 2400, 3030M, LANDAC II, get the following file from the SAGE RTU Downloads page:
C3414-500-001G3_P6_Update_Files.zip - contains updates to GUI web pages for this version of application.
If you have any of these RTU models running C3414-500-S02YZ firmware, SAGE 1410, 1430, 1450, 2400, 3030M, LANDAC II, there are no firmware updates, just browser configuration.
You will need the following document: from the SAGE page FAQ section of this web site (put the following string in the search box to find it quickly):
SAGE Firmware & Internet Explorer Config
You will need one of the following documents depending on the version of Internet Explorer you are using from the SAGE page FAQ section of this web site. The version number in the name may change if the documents are revised.
If you follow the directions in these manuals, you will be able to browse and Up/Download the configurations for the RTU as you have in the past using your old Windows XP machine.